This document tells you the terms and conditions of the services and information listed on our website auctions.cheekytrip.com. Please read these terms and conditions carefully before making use of any services and information on our site. You should understand by using the services and information provided on our site that you agree to be bound by these terms and conditions.
HDC Travel Limited trading as Cheekytrip Auctions
3rd Floor Tyne House
Newcastle Upon Tyne
You can contact us by writing to us at HDC Travel Ltd, 3rd Floor Tyne House, 26 Side, Newcastle Upon Tyne NE1 3JA. Alternatively email us at email@example.com.
We will contact you by writing to you at the email address or postal address you provided to us.
By using the website and/or by creating an account on the website (your “account”), you confirm that;
Each user is only permitted to create one account per email address. We may terminate or suspend access to our website if we find the user has created more than one account. We will also terminate your account if you breach any of the below;
When an account is suspended due to an investigation of a potential breach as above, we reserve the right to freeze all activity on the account, including but not limited to placing bids, claiming goods or services won. When an account is reinstated any goods or services won will then be awarded to the user.
When an account is terminated any goods or services won but not yet provided will not be awarded to the user. We may report any criminal activity that may have been committed during any such abuse of your account. We generally hold the user to whom the account belongs responsible for any activities undertaken using the account. We accept no liability whatsoever for any losses incurred or caused by any unauthorised use of your account. Upon termination your right to use the service will immediately cease.
Do not disclose your password. Accounts are non-transferable. You are responsible for safeguarding your password that you use to access the website and for any activities or actions under your password. You agree not to disclose your password to any third party or to permit the access to your account by any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.
By registering with Cheekytrip Auctions you agree to join our mailing list so we can email you with our latest holiday offers, auction reminders and general information.
Cheekytrip Auctions has the right to contact the winner after the end of an auction and to publish information about the winner however you can opt out of this in your preferences.
We will provide you with the retail price of the product in any auction. This will be provided to the best of our knowledge and is usually provided by the third party supplier. This will be correct at the start of auction, however the retail price could change throughout the auction.
Once users have created and logged in to their account they will receive FREE bids dependent on the current auction.
The highest bid, defined as the person to bid a certain amount in a given auction, and that amount being the highest amount bid in that auction. The auction and bidding processes are set out in more detail on the how it works section of our website.
When you place a bid you will see a message regarding the status of your bid. The message will confirm if your bid is the highest bid or not the highest bid. The status of your bid may be affected by the bids of other users. It is your responsibility to check the status of your bid. Notwithstanding, in the event that your bid was the highest bid and it subsequently loses its status as the highest bid, you will be notified by email.
Upon expiry of the auction, the winner, being the person with the highest bid at expiry, is then verified.
In the rare event of a tie-break and there is no highest bid the first person to bid that amount is the winner.
We reserve the right to:
We will contact you in advance to tell you we will be suspending the supply of the goods or services, unless the problem is urgent or an emergency. You may contact us to end the contract for any goods or services if we suspend them or tell you we are going to suspend.
Winners are announced automatically on the ‘Winners’ section and will be contacted immediately. We allow 7 working days for the winner to contact Cheekytrip Auctions by return email. Failure to make contact within 7 working days means the auction lot is then offered to the next highest bidder.
Disqualification can also take place if you break the rules of the auction and fraudulent activity will be reported.
We reserve the right to disqualify bidders who create more than one account on Cheekytrip Auctions website as this is fraudulent activity.
Cheekytrip Auctions are unable to retract any bids that have been confirmed in an auction as the site is tamper proof and all bids are recorded as sealed bids.
Products may vary slightly from their pictures. The images of the goods and services on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the goods or services. Your goods or services may vary slightly from those images.
Our service may contain links to third party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise that you read the terms and conditions and privacy policies of any third party websites or services that you visit.
The website may contain goods and services provided by third parties. We cannot confirm that the information supplied by such third parties is correct or accurate and we are not liable for the goods and services themselves.
We will let you know when we will provide the goods or services to you when we notify you that you have placed the highest bid. However, goods or services will only be confirmed to you once we have received payment in full.
We may need certain information from you so that we can supply the goods or services to you. If so, we will contact you to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may end the contract. We will not be responsible for supplying the products late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract;
If we determine that your goods have developed a fault within what we consider to be a reasonable time, we will arrange for the goods to be collected from you at our expense and a repaired or replacement item will be returned to you within a reasonable time, at our expense. Where we are unable to provide a repaired or replacement item, we reserve the right to issue a full refund of the purchase price. Where the goods appear to have been the subject of abuse, accidental damage or misuse, we reserve the right to refuse to provide a repaired or replacement item and to charge you for the cost of us collecting the item from you and returning the item to you.
If you are ending the contract for a reason set out below the contract will end immediately and we will refund you in full for any goods or services which have not been provided.
If you end your contract and we are not at fault you may have to pay an administration or cancellation fee. A contract for goods is completed when the goods are delivered and paid for. A contract for services is completed when we have finished providing the services and you have paid for them.
To end contracts with us please let us know by one of the following;
If you end the contract for any reason after goods or services have been dispatched to you or you have received them you must return them to us. You must pay the costs of returns unless product or services are faulty. We will refund you the price you paid for the goods and services by the method you used for payment. However, we may make deductions from the price if amendment or cancellation fees apply to travel related services. We will make any refunds due to you as soon as possible.
We may end the contract for goods or services at any time by emailing you if;
Any questions or complaints about the goods or services, please contact us in writing to HDC Travel Ltd, 3rd Floor Tyne House, 26 Side, Newcastle Upon Tyne NE1 3JA. Alternatively email us at firstname.lastname@example.org.
The price for the goods or services (including VAT) will be the price indicated on the bid pages when you placed your bid.
We accept payment with debit card or credit card. You must pay for the goods or services before we provide or deliver them to you.
If you think a price is wrong please contact us promptly to let us know.